Tokyo General Detective Agency fully recognizes the importance of the personal information entrusted to us by those who consult with us and by our clients, and we are committed to its proper collection, use, and management. So that you can consult and engage us with confidence, we take the greatest care to protect personal information and strictly maintain confidentiality.

We handle information related to investigations only within the scope of the investigation purpose, and we do not disclose it to third parties without the individual's consent.

Management and Handling of Information

We maintain strict confidentiality over all information relating to our clients and investigations. Information provided to us in advance is used solely for the purpose of the investigation and is never used for any other purpose.

In addition, we appoint a person responsible for the information we obtain and have a system in place to manage it appropriately and securely.

Collection and Use of Personal Information

We collect personal information appropriately within the scope necessary for our operations and handle it after clearly specifying the purpose of use. We do not use personal information beyond the scope necessary to achieve the specified purpose.

  • To confirm and respond to the content of consultations and requests
  • To carry out investigation work and report the results
  • To respond to inquiries and to contact you

Personal Information Protection System

In managing personal information, we give consideration to communication security and our management systems, and we implement appropriate security measures. We also continue to provide training and guidance to our employees on the importance of protecting personal information.

Security Management Measures

To prevent unauthorized access to, leakage, loss, destruction, or alteration of personal information, we implement reasonable security measures and take corrective action as necessary.

Disclosure to Third Parties and Disclosure Required by Law

We do not disclose personal information to third parties without the individual's permission. However, if we receive a formal request based on laws or ordinances from a court, the police, or another public authority, we may disclose information to the extent necessary.

Ongoing Review of the Personal Information Protection Policy

To protect personal information appropriately, we will review our management systems and operating methods as necessary and strive for continuous improvement.

Inquiries Regarding the Personal Information Protection Policy

For inquiries regarding our personal information protection policy, please contact us at the email address below.

info★tsk-tokyo.jp ※ When sending, please replace ★ with @.